Amazon on Tuesday defended its warehouse security document after a information investigation pointed to a higher-than-average damage price within the firm’s huge logistics operations.
A report launched by the Heart for Investigative Reporting’s Reveal mission discovered Amazon achievement facilities recorded 14,000 critical accidents in 2019 requiring days off or job restrictions.
The report, citing inside paperwork, concluded that the general price of seven.7 critical accidents per 100 staff was 33 p.c greater than in 2016 and almost double the business customary.
The Reveal report, based mostly on information from 2016 by 2019 from greater than 150 US-based Amazon warehouses, advised that Amazon’s claims on office security belied the statistics.
The report comes amid a wave of complaints over working circumstances at Amazon warehouses, whilst the corporate has touted its hefty investments in office security, stepped up throughout the coronavirus pandemic.
Responding to the report, Amazon strongly denied deceptive the general public and claimed Reveal’s interpretation of the info was flawed.
“We strongly refute the claims that we have misled anybody. At Amazon, we’re recognized for obsessing over customers–but we additionally obsess about our staff and their security,” the corporate stated in an electronic mail to AFP.
Amazon stated Reveal was “misinformed” concerning a security metric of the federal government’s Occupational Security and Well being Administration.
The corporate stated there isn’t a business customary on “critical incident price,” and that utilizing that metric distorts Amazon’s coverage which “encourages somebody with any kind of damage, for instance a small pressure or sprain, to steer clear of work till they’re higher.”
Amazon, which has some 900,000 staff worldwide, in 2020 alone has dedicated some $1 billion to office security to mitigate the influence of COVID-19.
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